Make sure you read this privacy notice (“Privacy Notice”) carefully as it describes our selection, use, disclosure, retention and protection of your personal information. This Privacy Observe applies to any website, application or service which references this Privacy Observe. Where you provide all of us with your own individual information in any of the ways described in section 2 below, you agree that we may collect, store and use it: (a) in order to perform our contractual obligations to you; (b) based on our legitimate interests for processing (i. e. for inner administrative purposes, data analytics and benchmarking (see section 3 below for more information), direct marketing, sustaining automated back-up systems or for the detection or prevention of crime); or (c) based on your consent, which you may withdraw anytime, as explained in this Privacy Observe.
1. Who we are
This Privacy Notice is applicable to all products, apps and services proposed by The particular Sage Group plc (a company incorporated in Britain with company registration amount 2231246 and whose authorized office address is North Park, Newcastle when Tyne, NE13 9AA), and their affiliates, but excludes any products applications or services who have separate privacy updates which do not include this Privacy Notice.
2. How we gather information
To the extent permissible under applicable law, we gather information about who you are and any other party whose details you provide to all of us when you:
register to use our websites, apps or services (including free trials); this may include your name (including business name), address, email deal with and telephone number. Organic beef also ask you to provide more information about your business and your tastes;
place an order using our websites, applications or services; this may include your name (including business name), address, contact (including telephone number and email address) and payment details;
complete online forms (including call back requests), take part in surveys, post on our discussion boards, post any weblogs, enter any competitions or prize draws, download information such as white documents or other publications or be involved in any other interactive areas that appear on our website or inside our application or service;
interact with us using social media;
provide your contact details to us when signing up to utilize or accessing any websites, applications or services we make available or when you update those details; and
e mail us offline, for example by mobile phone, fax, SMS, email or post.
We will also gather your information where you only partially complete and/or abandon any information inputted into internet site and other online forms and may use this information to make contact with you to help remind you to complete any outstanding information and/or for marketing purposes.
We also gather information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may gather the unit identification amount and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your Internet protocol address, your searching history and your on line record information) and we will request your permission before we do so. All of us may do this using cookies or similar technologies (as described in section 11 below).
We may enhance personal information we gather a person with information we obtain from 3 rd parties that are entitled to discuss that information; for example , information from credit agencies, search information providers or general public sources (e. g. for customer due diligence purposes), in each case as permitted by applicable regulations.
Providing us with information about others
If you provide us with personal information about someone otherwise, you are in charge of making sure that you comply with any obligation and agreement obligations under applicable data protection laws with regards to such disclosure. In so far as required by relevant data protection laws, you must make sure that you have provided the required notices and have obtained the individual’s explicit consent to provide us with the information and that you describe to them how we collect, use, disclose and maintain their personal information or direct them to see our Privacy Notice.
3. How we use your information
Towards the extent allowable under applicable law, we use your information to:
provide any information and services that you have requested or any applications or services you have ordered;
compare information for accuracy and verify it with 3 rd parties;
provide, maintain, protect and improve any apps, products, services and information that you have asked for from us;
manage and administer your use of applications, products and services you have asked all of us to provide;
manage our relationship with you (for example, customer services and support activities);
monitor, calculate, improve and protect our content, website, applications and services and provide an enhanced, personal, user experience for you;
undertake inner testing of our website, applications, systems and services to test and improve their security, provision and satisfaction, in which case, we would pseudonymise details used for such purposes, and ensure is it only displayed at aggregated levels that may not be associated back to you or any living individual;
provide you with details that we are required to send you to comply with our regulatory or legal obligations;
detect, prevent, check out or remediate, crime, illegitimate or prohibited activities or to otherwise protect our legal rights (including addition with regulators and legislation enforcement agencies for these purposes);
contact you to verify that you would like to take part in our customer research (for example, feedback on your use of our own applications, products and services);
to, carry away statistical analysis and benchmarking, provided that in such circumstances it is on an aggregated basis which will not be associated back to you or any living individual;
deliver targeted advertising, marketing (including in-product messaging) or information to you which may be helpful to you, dependent on your use of our applications and services;
deliver joint content and services with 3 rd parties with whom you have a separate relationship (for example, social media providers); and
give you location- dependent services (for example, advertising and other personalised content), where we gather geo-location data.
To the degree permitted by applicable legislation, we retain information about who you are after the closure of your Sage account, if the application for a Sage account is declined or if you decide not to proceed. This article be held and used for as long as authorized for legal, regulatory, scams prevention and legit business purposes.
Our website, applications (including mobile applications) and services may contain technology that permits all of us to:
check specific information from your device or systems directly relevant to your use of the websites, applications or services against our records to ensure the websites, applications or services are being used in accordance with our end-user agreements and also to troubleshoot any problems;
obtain information relating to any technical errors or other issues with internet site, applications and services;
collect information about how exactly you and users use the functions of the features of our website, applications and services; and
gather statistical information about the operating system and environment from which you access our applications or services.
You can control your privacy settings within your browser or our applications and services (where applicable).
In addition to the purposes described in this section 3, we may also use information we gather to deliver targeted advertising, marketing (including in-product messaging) or information to you which may be useful, based on your connectivity to the website, applications or services or any other information we have about who you are (depending on the websites, apps or services, you may capable to configure these features to match your preferences). Sections 5 and 6 of this Privacy Notice provides further details on how we will do this.
We may monitor and record our communications with you, including e-mails and phone conversations. Information which we acquire may then supply for training purposes, quality assurance, to record details about our website, applications and services you order from all of us or ask us about, and in order to meet our legal and regulatory obligations generally.
Cell phone data
We may obtain information through mobile apps that you or your users install issues mobile devices to access and use our website, apps or services or which you or your users use to provide other services related to that mobile application (for example, to sync information from our application or service with such mobile application). These mobile applications may be our own mobile applications or those belonging to 3rd parties. Where the mobile application belongs to a 3rd party, you must read that 3rd party’s own privacy notice as it will affect your use of that 3rd party mobile program. We are not responsible for such 3rd party mobile apps and their use of your personal information.
Mobile apps may provide us with information related to a user’s use of the mobile program and use of our applications and services utilized using that mobile program. We may use such information to provide and improve the mobile application or our own application or services. For example, activity undertaken inside a mobile program may be logged.
You can configure our mobile application’s privacy settings on your device but this may affect the performance of the mobile application and the way in which it interacts with our applications and services.
Data analytics and benchmarking
We may use information generated and stored during your use of our services for our genuine business interests to enable us to offer you the best service and/or solutions and the best experience. These kinds of purposes include to:
deliver advertising, marketing (including in-product messaging) or information to you which may be helpful to you, based on your use of services;
carry out research and development to improve our services, companies applications;
develop and provide new and existing features and services (including record analysis, benchmarking and predicting services); and
provide you with location based services (for example location relevant content) where we acquire geo-location data to get a relevant experience.
Whenever we use your information for our genuine interests, we will ensure that your information is processed on a pseudonymised basis and displayed at aggregated levels, which will not be linked again to you or to any living individual.
You might have the right to object to processing based on our legitimate interests, and if you wish to do so, please contact us at globalprivacy@sage. possuindo to discuss this further. If you object, this may affect our capacity to provide certain services and/or solutions for your benefit.
4. Sharing your information
We may discuss your information with:
any company within the Sage Group, for the purposes set out in this Privacy Notice, (e. h. global information and customer relationship management; software and service compatibility and advancements; and also to provide you with details, applications, products or services that you have requested);
our providers and agents (including their sub-contractors) or 3rd parties which process information on our behalf (e. g. internet service and platform providers, payment processing providers and those organisations we participate to help us send communications to you) in order that they may help us to provide you with the applications, products, services and information you have requested or which we believe is of interest to you;
partners, including system implementers, resellers, value-added resellers, self-employed software vendors and designers that may help all of us to provide you with the applications, products, services and information you have requested or which we believe features interest to you;
third parties used to facilitate transaction transactions, for example clearing houses, clearing systems, financial institutions and transaction beneficiaries;
third parties where you have got to a relationship with that 3rd party and you have consented to us mailing information (for example sociable media sites or other 3rd party application providers);
third parties for marketing purposes (e. g. our partners and other 3rd parties with whom we work and whose products or services we believe will interest you in the functioning of your business activities. For example, financial services organisations (such as financial institutions, insurers, finance providers), transaction solutions providers, software and services providers that provide business solutions);
credit reference and fraud prevention agencies;
regulators to meet Sage Group’s legal and regulating obligations;
law enforcement agencies so that they may find or prevent crime or prosecute offenders;
any 3rd party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in reply to a courtroom order);
any 3rd gathering to be able to meet our legal and regulatory responsibilities, including statutory or regulating reporting or the diagnosis or prevention of unlawful acts;
our own and Sage Group professional advisors and auditors with regards to seeking professional advice or meet our audit responsibilities;
another business if we sell or buy (or negotiate to sell or buy) any business or assets;
another organisation to whom we may transfer our agreement with you; and
Authorities departments where reporting is mandatory under applicable legislation.
We may share non-personally identifiable information about the use of our website, applications, products or services publicly or with 3rd parties but this will not include information that can be used to identify you.
From time to time, we may use your information to contact you with details about our applications, companies services which we feel may be of interest to you. Organic beef also share your information with this group companies and carefully selected 3rd parties in order that they (or we) may get in touch with you with information about their goods and services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post, SMS or email. You have the right at any time to stop us from contacting you for marketing purposes. You may also request at any time that we do not share your information with 3rd parties referred to in this paragraph. If you wish to exercise these privileges you can do so by selecting your contact tastes at the point where you provide us with your information on our websites, applications or services, using any preference companies we give you entry to or by mailing us an email to globalprivacy@sage. com. You can also unsubscribe from any email marketing using the links provided in the email messages we send to you.
Third party platform advertising
Where you respond to communications we post on third-party platforms (such as Facebook, Google and Twitter), we might also share your information with those 3rd parties to be able to serve targeted advertising/content to you via the relevant 3rd party platform based on your profile/interests. Your information is used by the thirdparty platform provider to identify your account and serve advertisements to you. You can control what commercials you receive via the privacy settings on the kind of provider’s platform and you should seek advice from the 3rd party’s help/support centre for more information.
Third party program advertising
We may discuss your details with 3rd gathering platform providers (such as Facebook, Google and Twitter) to serve targeted advertising/content for you via the relevant 3rd party platform dependent on your profile/interests. Your information is used by the third-party platform provider to recognize your account and serve advertisements to you. You can control what commercials you receive via the privacy settings on the relevant provider’s platform and you should seek advice from the 3rd party’s help/support centre for more information.
6. Your information and your rights
In case you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:
the right to be told how we use your information and obtain access to your information;
the right to have your information rectified or erased or place restrictions on processing your information;
the right to object to the processing of your information at the. g. for direct marketing purposes or where the processing is based on our genuine interests;
the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent straight to another company, where technically feasible (“data portability”);
in which the processing of your information is based on your consent, the right to withdraw that agreement subject to legal or contractual restrictions;
the right to object to any judgements in line with the automated processing of your personal data, including profiling; and
the right to lodge a complaint with the supervisory authority responsible for data protection matters (e. h. in the UK, the data Commissioner’s Office).
If you request a copy of your information you may well be required to pay a statutory fee.
If we maintain details about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.
If you withdraw your agreement to the utilization of your personal information for purposes set out in our Privacy Notice, we may not be able to provide you with access to all or areas of our website, apps, and services.
We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our genuine business purposes, in accordance with the Sage Team Data Retention, Marking and Destruction Policy or as otherwise permitted by relevant laws and regulations. Wherever we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
several. Changes to our privacy notice
We may change this Privacy Notice from time to time. Nevertheless we can not reduce your privileges under this Privacy Observe. We will always up-date this Privacy Notice on our website, so please try to read it when you visit the website (the ‘last updated’ reference tells you when we previous updated this Privacy Notice).
8. Security and safe-keeping of information
We will maintain your information secure by taking appropriate technical and organisational measures against their unauthorised or unlawful processing and against its unintended loss, destruction or harm. We will do our best to protect your personal information but we cannot make sure the security of your information which is transmitted to our website, applications or services or other website, applications and services via an internet or similar connection. If we have given you (or you have chosen) a password to gain access to certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone.
If you believe your account has recently been compromised, please contact all of us
9. Transfers outside of the European Economic Area
Private information in europe is protected by data security laws but other countries do not necessarily protect your personal information in the same way.
Our website and some of our applications or services or parts of them may also be hosted in the United States or otherwise outside of the EEA (which means all the EU countries plus Norwegian, Iceland and Liechtenstein) (“EEA”) and this means that we may transfer details which is submitted by you through the website and also the application or service outside the EEA to the United States or other territories outside of the EEA. When you send an email to all of us, this will also be stored on our email servers which are hosted in the United States.
All of us may use agencies dependent outside of the EEA to help us provide our website, applications and services to you (for example, platform and transaction providers who help all of us deliver our applications and services, or advertising or execute your payments) and this means that we may transfer your information to agencies outside the EEA with regards to providing our apps, marketing services to you.
We take steps to ensure that where your details is transferred outside of the EEA by our agencies and hosting providers, appropriate measures and controls in destination to protect that information relative to applicable data security laws and regulations. For example, we may share information with our group companies or affiliates based outside the EEA for the purposes envisaged by this Level of privacy Notice. All Sage group companies are controlled by Sage group data protection policies designed to protect data in accordance with EUROPEAN UNION data protection laws. Inside each case, such transactions are made in accordance with the requirements of Regulations (EU) 2016/679 (the General Data Protection Restrictions or “GDPR”) and may be based on the use of the Western Commission’s Standard Model Clauses for transfers of personal data outside the EEA.
By simply using our website, goods and services or by interacting with us in the ways described in this Level of privacy Notice, you consent to the transfer of your information outside the EEA in the circumstances set out in this Level of privacy Notice. Should you not want your information to be transferred outside the EEA you ought not use our website, apps or services.
12. Other sites and sociable media
If you follow a link from your website, application or service to another site or service, this Privacy Notice will not apply. We are not responsible for the information handling methods of 3rd party sites or services and we encourage you to definitely read the privacy notices appearing on those sites or services.
Our websites, applications or services may enable you to share information with social media sites, or use online communities to create your account or to link your social media account. Those social media sites may automatically provide us with access to certain personal information maintained by them about you (for example any content you have viewed). You should be able to manage your privacy configurations from within your own 3rd party social media account(s) to manage what personal information you enable us to access from that account.
11. Cookies, Analytics and Targeted traffic Data
The cookies may be treatment cookies (temporary cookies that identify and track users within our websites, apps or services which are deleted when you close up your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites, apps or services to “remember” who you are and also to remember your preferences within our websites, applications or services and that may stay on your computer or device after you close up your browser or leave your session in the application or service).
All of us use the following different kinds of cookies:
Strictly necessary snacks
These are snacks which are required for our websites, applications or services to function properly, for example , these cookies allow you to gain access to secure areas of our website or remember what you have put into your shopping holder.
Performance cookies and analytics technologies
These cookies acquire information about how exactly visitors and users use our websites, applications and services, for instance which functionality visitors use most often, and if they get error messages from areas of the websites, applications or services. These cookies don’t acquire information that identifies a visitor or user. Information these cookies acquire is aggregated and therefore anonymous. We only use these cookies to improve how our website, apps and services work.
These cookies allow our websites, applications and services to remember choices is made (such as your user name, language or the region you are in) and provide enhanced, more personal features. These kinds of cookies can be used to consider changes you have made to text size, baptistère and other regions of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies acquire may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies
These cookies are utilized to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertising as well as help measure the effectiveness of the advertising campaign. They will are usually positioned by advertising networks with the website operators’ permission. They will remember that you have visited a web site and this information is shared with other organisations such as advertisers. Quite often concentrating on or advertising cookies will be linked to site functionality provided by the other organisation.
Web beacons and parameter tracking
IP Tackle and traffic data
All of us keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) deal with, device information, the website that you visited before ours and the web site you visit after leaving our site. We also acquire some site, application and service statistics such as access rates, page hits and page views. All of us are not able to identify anyone from traffic data or site stats.
Find out more about the person cookies and analytics technologies that we use.